Yes, we offer free shipping for all orders worldwide.

The express shipping options and their costs are as follows:

• Express Shipping within Australia: $14.95 (AUD)

• Express Shipping to New Zealand: $19.95 (AUD)

• Express Shipping to USA, UK, EU: FREE

Orders must be placed by 1pm AEST on a business day for same-day dispatch.

The standard shipping times are as follows:

• Within Australia: 1-5 business days for delivery

• To New Zealand: 4-10 business days for delivery

• To the USA, UK, EU - we only ship via Express Shipping: 4-10 business days for delivery

The express shipping times are as follows:

• Within Australia: 1-3 business days for delivery

• To New Zealand: 2-5 business days for delivery

• To the USA, UK, EU - we only ship via Express Shipping: 4-10 business days for delivery

Yes, all orders receive full tracking information, communicated via email at the time of dispatch.

Yes, all international orders may be subject to duties and taxes upon arrival in the destination country. These charges are determined by the local customs authority and are payable by the receiver.

We are unable to estimate the total amount of duties and taxes as they are determined by the local customs authority and can vary based on the destination country.

Yes, many countries have specific import restrictions on certain products or materials. It is the responsibility of the customer to check local customs regulations before placing an order for shipping outside of Australia.

If your parcel goes missing, you will be required to lodge a formal complaint as the owner of the parcel with the relevant delivery service, such as Australia Post.

If you enter an incorrect delivery address, your parcel will be delivered back to us. We can re-ship it to the correct address, but this will incur an additional shipping cost.